Sunday, July 20, 2014

Telecom Convergence - The Evolution of VoIP in 2014 and Beyond

Voice over Internet Protocol (VoIP) has gained popularity among users and service providers. As the use of smartphone and other Internet-based devices has grown, VoIP has found it permanent place as a communication medium. With new updates coming this year, VoIP has succeeded in making traditional phones outdated. Age of landline and heavy cell phones is now almost over.

Modern VoIP

For the non-starters: VoIP is a methodology and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. Other terms commonly associated with VoIP are IP telephony, Internet telephony, voice over broadband (VoBB), broadband telephony, IP communications, and broadband phone service.

---Source: Wikipedia

Unlike in PSTN (Public Switched Telephone Network) where you specifically pay for every call a VoIP is virtually free or cheaper because you pay for the Interne usage only.

As we move in to the second half of 2014, let us see what kind of features have strengthened VoIP.

  • Single Service: The Future of Telecom Convergence is Already Here!

VoIP unifies Internet, voice, data, and video into single service. It is like combining several different services and paying for only one service. This by far is the biggest change, that has taken place. All service providers are now slowly switching from old PSTN system to VoIP system in order to take advantage of growing market. Anything you require for your phone communication, you have only one vendor to go to. It is the digitization, which has actually helped this crossover. In case of voice, using ADC, you can easily digitize it and send it over Internet in real-time.

  • SIP (Session Initiation Protocol)

SIP is integrated with the applications that handle VoIP. In addition, SIP trunking, which helps in connecting IP-PBX to standard PSTN lines, has seen a growth of nearly 23% between 2012 and 2013. This number is expected to further increase by end of 2014. If we see the advantages of SIP, we can easily see three big advantages.

    1. You get all services from one service provider at lower costs.
    2. You have easy access to multimedia. Third,
    3. Communication has become cost effective.
  • New Competitive VoIP phones

Initially, these phones were expensive because of low demand, but have now become affordable. New phones are stylish and provide much better user interface. You get good control over your communication. You can talk with someone over phone and same time you can access Internet, mail, and even initiate a conference call!

  • Easy Long Distance and International Calls

With SIP trunking, you don’t even have to bother where the person you are calling is, or whether he is a VoIP user, is using a landline or a mobile. VoIP with SIP trunking can connect you a client or a colleague in any part of the world at inexpensive rates. As much as possible, the system will take the call all the way to the other party over digital lines, and will switch over to PSTN lines only for the last mile or so.

Service Providers with New Updates

Service providers such as Toshiba Telecom are offering new features and facilities that bring VoIP into the reach of companies of all sizes. With the right configuration and pricing, VoIP can be used by an one employee company right up to Fortune 500 companies.

Just check out the new updates, if you are looking to save some operating costs on communication. VoIP is capable of cutting your communication costs by 40% or more, depending upon the configuration and features opted for.

This Guest post was written by Michelle Patterson. She is excited with the new technologies that are threatening to change the way we stay in touch and communicate, particular in business. She works with companies that are introducing these technologies to make understanding them easy for regular people.


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